Why Does My Phone Hang or Freeze When Receiving WhatsApp Notifications?

When your phone hangs or freezes specifically when receiving WhatsApp message notifications, it could be due to a variety of causes. In this article, we will explore the most common reasons and provide actionable solutions to help you resolve the issue quickly.

1. App Glitch: Is WhatsApp Experiencing a Bug or Glitch?

One of the most common reasons for phone hang-ups and freezes when receiving WhatsApp notifications is a bug or glitch within the app itself. WhatsApp developers frequently release updates that address these issues. To ensure you have the latest version:

Go to the Settings app. Select Apps. Find WhatsApp. Tap on Update to check for and install the latest update.

If the issue persists even after updating, proceed to the next steps to identify and resolve the problem.

2. Device Performance and Background Apps

Improper device management can lead to performance issues. If your phone runs low on RAM or processing power, it may struggle to handle numerous app notifications, including those from WhatsApp. To alleviate this:

Close all background apps to free up system resources. Run services like Background App Refresh to optimize app performance.

By managing your background apps effectively, you can help your phone perform better and reduce the likelihood of freezing.

3. Storage Issues and Clearing Cache

Insufficient storage space can compromise your phone's performance. Many apps, including WhatsApp, store data and cache locally. To free up space and improve performance:

Check your device's storage settings. Delete unnecessary files and apps. Clear the cache and data for WhatsApp: Go to Settings Apps WhatsApp. Tap on storage and select Clear cache and Clear data if available.

Clearing the cache and data can help resolve performance issues related to WhatsApp notifications.

4. Notification Settings and System Updates

Sometimes, specific notification settings can cause conflicts, leading to chats freezing on your phone. To adjust these settings:

Go to Settings Notifications and Status Bar Quick settings. Click on WhatsApp and check the options. Make sure Do not disturb and other conflicting settings are turned off.

In addition, keep your phone's operating system up to date. Regular updates often include crucial bug fixes and improvements:

Go to Settings System Updates. Ensure that your device is set to Auto-update.

5. Malware and Bloatware

If your phone continues to hang or freeze despite trying the above steps, it could be due to malware or excessive pre-installed apps (bloatware). To address these issues:

Run a malware scan using a reputable antivirus app. Manage pre-installed apps by uninstalling unnecessary ones.

By safeguarding your device from malicious software and minimizing the number of pre-installed apps, you can significantly improve overall performance.

6. Hardware Issues

If the problem persists across multiple apps or occurs frequently, it could indicate a hardware issue. In this case, consider the following steps:

Perform a factory reset as a last resort. Ensure you back up all data beforehand. Seek professional repair if the issue continues.

Conclusion

By following these steps, you can identify and resolve the issue causing your phone to hang or freeze when receiving WhatsApp notifications. Regularly maintaining and updating your phone can help prevent such problems from occurring in the future. For further assistance, don't hesitate to contact WhatsApp Support or your device manufacturer.

For more information and query support:

Follow this profile for updates. If you have any questions or need assistance, feel free to ask in the comments.

Additional Resources

WhatsApp Official Help Center

Google Device Settings