Solving the Problem of Not Receiving or Calling Someone on Messenger

Have you ever encountered the frustration of trying to communicate with someone but ended up unable to receive or call them on Facebook Messenger?

There could be several reasons for this issue. This article will guide you through various solutions and troubleshooting steps to ensure seamless communication.

1. Poor Network Connection

The most common reason for not being able to receive or call someone on Messenger is a poor or unstable network connection. Here are some steps to fix this:

Ensure that you have a stable internet connection. Try switching between mobile data and Wi-Fi or connecting to a different Wi-Fi network.

2. Messenger Notification Settings

Messenger relies on notifications to alert you to new messages and incoming calls. Here's how you can check and adjust your settings:

Open the Messenger app and tap on your profile picture. Navigate to Notifications Sounds and ensure that notifications are turned on.

3. System Notification Settings

Your smartphone's notification settings also need to be configured properly to receive alerts from Messenger:

Android: Open the app by long-pressing the Messenger icon, then select App info and go to Notifications. Enable the switches for Calls (Incoming calls) and Call in progress. iPhone: Go to Settings Notifications Messenger and toggle on Allow Notifications and Sounds.

4. Background App Refresh

If Messenger doesn't have the necessary permissions to run in the background, it may not alert you to incoming messages or calls:

Android: Long-press the Messenger app icon, then select App info and go to Battery. Disable Background restriction. iPhone: Go to Settings Messenger and enable Background App Refresh.

5. Unrestricted Data Usage

If you have restricted data usage for Messenger, it may cause its functionality to suffer:

Check if Messenger has unrestricted data usage permissions. Go to the app's Data usage settings and ensure that the permissions are set correctly.

6. Outdated Messenger Version

Sometimes, an outdated Messenger version can cause issues. Here's what to do:

Ensure that you are using the latest version of Messenger. Outdated versions may have bugs that affect the calling functionality. Update the app through the respective app stores: Google Play Store for Android users: App Store for iPhone users:

7. Re-Login or Reinstall Messenger

If none of the above solutions work, consider the following steps:

Log out of Messenger and then log back in. Alternatively, uninstall and reinstall the app to resolve any potential issues.

Conclusion

By following these steps, you should be able to resolve the issue of not receiving or calling someone on Messenger. If the problem persists, consider referring to more detailed guides on how to fix similar issues:

How to Fix Facebook Messenger Video Calling Not Working Top 7 Ways to Fix Facebook Messenger Calls Not Ringing on Android and iPhone - TechWiser Top 11 Ways to Fix Facebook Messenger Calls Not Working on iPhone and Android - Guiding Tech

Stay connected!