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Navigating the Offer Process: What to Do When Promises Aren’t Kept

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When you receive a job offer from an employer, it can set the stage for an exciting next step in your career. However, if the process becomes delayed or the promises made by the employer are not kept, it can leave you in a complex and frustrating situation. Here are some steps to take and tips to consider when you find yourself in such a scenario.

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Understanding the Situation

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It’s important to first clarify the current situation. If you have completed orientation training, signed an offer letter, and were officially hired, it means you have progressed beyond the initial offer phase. If the employer promised to provide an offer or an update but has failed to do so, it’s time to take action.

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The situation you described is common, as not all companies can keep their promises. If the week is coming to an end without the offer, you might want to call to express your continued interest and gain clarity. But it’s important to understand that chasing down vague promises might not be the best approach.

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Follow-Up Communication

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If you haven’t received an offer by the end of the promised week, consider sending a follow-up email. However, instead of just sending another email, consider making a phone call. A professional phone call can provide more accountability and show your continued interest in the position.

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What to Say When You Call

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When making the call, it's essential to be polite and professional. Here's an example script you can use:

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" "Hi [Employer's Name], this is [Your Name]. I hope you’re doing well! I wanted to thank you for keeping me updated about the offer. I’m just following up to see if there’s any news on when I might receive it. I’m really excited about the opportunity and look forward to hearing from you. Thank you!" "

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Tips for the Call

" "" "Be Polite and Professional: Keep the tone friendly and professional at all times." "Be Mindful of Timing: Call during business hours to ensure they are available." "Prepare for Different Outcomes: Be ready for various responses, whether it's a specific timeline or a delay." "" "

Remember, the goal is to gain clarity on the next steps and ensure you are aligned with the employer. If they cannot provide a concrete timeline, you might need to reassess the situation and explore other opportunities.

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When to Reconsider Application

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If after all your efforts, you still haven't received any update and the employer is unable to provide a clear timeline, it might be time to move on. It’s important to use your time wisely and continue your job search. Apply for new positions, interview, and network to ensure you’re making progress.

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Lesson Learned: Chase only those promises that significantly affect your career trajectory. In the current scenario, a job offer that you have already started working with is different from a pending offer. Focus your efforts where a positive outcome is more likely.