Do Goodwill and Similar Thrift Stores Clean Donated Clothes?

By default, Goodwill and similar thrift stores do not wash or clean the clothes that are donated before reselling them.

Donations are usually sorted and inspected for quality, and then placed on the sales floor as-is. While there may be policies in place to discard items that are heavily soiled or damaged, cleaning and preparation typically involve the donors, not the store staff.

The Role of Donors in Providing Clean Donations

It's crucial for donors to provide clean, well-maintained items. Encouraging the cleaning or washing of donated items before the donation process can significantly enhance the shopping experience for customers. Clean clothes and items are more likely to be in a condition that is saleable and free from dirt, stains, or odors.

While thrift stores like Goodwill may have policies to discard items that are heavily soiled or damaged, their staff typically do not wash or clean donated items. This is why it's important for donors to ensure the cleanliness and maintainability of their donated items.

Thrift Store Policies and Practices

Thrift stores such as Goodwill generally follow specific procedures for handling donations. Donations are sorted, inspected, and then placed on the sales floor. Although these stores may have mechanisms to discard unsuitable items, the actual cleaning process is not usually undertaken by them.

Donors are encouraged to clean or wash their items before donating to ensure they are in the best condition for resale. This not only helps the store but also shows consideration for the next custodians of the items. Thoroughly cleaning donated items can prevent unwanted stains or odors, making them more appealing to buyers.

Preparation Best Practices

It's a good practice for donors to clean their items before donating to Goodwill or similar thrift stores. This ensures that the items are in the best possible condition for resale and enhances the overall shopping experience for customers. Here are some best practices:

Wash clothes: Using detergents and water can remove dirt and odors, ensuring items are fresh and clean. Clean linens and accessories: Launder sheets, towels, and other textiles to remove dirt and stains. Ensure that all accessories are free from debris and wear. Inspect and repair: Check for any visible damage and make necessary repairs before donating. This improves the likelihood of the items being accepted and resold.

By following these guidelines, donors can play a crucial role in maintaining the quality and sustainability of second-hand clothing and goods available in thrift stores like Goodwill. This practice also supports the mission of Goodwill to support individuals through employment and promote the reuse of resources.

Remember, the quality of the donated items not only affects the shoppers' experience but also contributes to the efficiency and impact of these stores in their communities.